WET to install heat meters after billing complaints

Tenants in a WET Group apartment building in Aspang-Markt have questioned differences in heating bills, despite there apparently being no meters to measure each apartment’s consumption, ORF reported. The nonprofit housing provider has confirmed the discrepancies.

The building on Johanna-Pergen-Straße has 30 apartments, 18 of which are currently occupied. The units are similar in size, ranging from 32 to 39 square metres. Tenants say they have been charged different amounts in additional heating costs. Some residents with older rental contracts reportedly receive no annual bills and do not have to make additional payments.

WET took over management of the property and its existing rental contracts about two years ago. Before that, a social association in Aspang-Markt was responsible for the building. WET said the association had made contracts whose terms could not be explained, including agreements exempting some tenants from additional payments.

The building is currently being renovated. WET said heat meters would be installed as part of the work and future rental contracts would be adjusted.